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BUSINESS HOURS

Mon    11:30 AM – 8:00 PM

Tue     11:30 AM – 8:00 PM

Wed    11:30 AM – 8:00 PM

Thur   11:30 AM – 8:00 PM

Fri       11:30 AM – 6:00 PM

Sat      11:30 AM – 2:30 PM

 

Technical Support

Computer hardware and software upgrades; computer maintenance, Diagnose and resolve computer technical issues, Install/upgrade computer hardware; RAM, modem, hard drive, Install/re-install software/operating system.

Technical Service is rendered on a Time and Material basis.

IN-SHOP SERVICE WORK PRICING
Our Service Work (in the shop) is billed by the Hour (1/2 hour minimum). While some shops charge according to how long your computer has taken up "Workbench Time" WE DO NOT. Meaning, if your computer is on the workbench for 4 hrs, but our tech has only interacted with it for two hours of that time, ThAT is ALL you will be billed for; the TWO HOURS your computer was actually worked on. Therefore, it may be beneficial for your computer (tower only) to be brought into the shop to have the service work completed (have us pick it up for you).

IN-HOME SERVICE WORK PRICING
Service Work done On-Site is billed from the time the tech leaves our shop till the time the tech leaves your home. There is a 1 hour minimum charge for On-Site Service Work. Because both computer and download speeds vary, if the technician needs to download large files or updates from the internet sometimes it might take longer than expected. If this is the case, we will notify you that it would be less expensive if the computer were brought back to the shopto be worked on. With your approval, we will disconnect your computer and bring it back to the shop at NO “EXTRA” CHARGE.

Key Benefits

bulletIn-Home Computer service - No need to unplug all of the devices from your computer and carry it in for repairs.
bulletIn-Shop Computer service - Less Expensive than In-Home service. Just drop off your computer tower (no cables, keyboard etc. needed) and pick it up when the work is complete.

 

Computer Tune-up

Routine computer maintenance; clean exterior of your monitor, keyboard CPU etc., check system setting to improve computer performance. Update and scan for virus' using your current anti-virus software. Update, scan for and remove spyware. Recommend tools/steps to keep your computer running smoothly.

    Key Benefits

bulletImprovement of computer life and performance.

 

New Computer Installations

Setup of your computer system; We'll get it connected for you ~ right out of the box and onto your computer desk! We'll also help get you setup with an Internet Service Provider (ISP) of your choice and show you the basics to get started using your email and the internet!

    Key Benefits

bulletNo worrying over which cable goes where!
bulletPlus, the best place to learn some computer basics is in a relaxed, familiar environment - your own home.

 

Service Price*

bullet$ 35.00/First hour (1 hour minimum)
bullet$ 20.00/each additional hour

 

*Pricing does not include hardware, software or cables etc.

 

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Copyright © 2003 The Computer Lady.  All rights reserved.
Last modified: 06/19/2007.